Administrative Support Specialist
Berkeley County
Job Summary and Essential Functions
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This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens.
ESSENTIAL JOB FUNCTIONS:
- Receive and process funds collected daily in the Delinquent Tax Office as needed.
- Works with computer system in order to determine amounts of tax payments.
- Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, taking messages, copying, computer operation, data entry and review.
- Creates and/or maintains associated documents and databases, arranges/coordinates meetings, special events.
- Updates supervisor of critical issues/events.
- Provides detailed responses to requests for information; reviews and updates administrative procedures.
- Prepares and files required metrics and regulatory reports.
- May receive and assist with bankruptcy claims and payments for the County as prescribed in the debtor bankruptcy plan as needed.
- Assists the public by providing customer service.
- Assists employees with clerical needs.
- Takes precise messages and ensures prompt delivery to appropriate staff.
- Prepares documents, files, lists, certificates, etc.
- Prepares and sorts incoming and outgoing mail.
- Deals courteously and professionally with debtors, attorneys, trustees, bankruptcy court, general public and employees.
- May attend and record minutes for various meetings.
- Performs other duties as assigned.
Minimum Requirements to Perform Work
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- High School diploma or equivalent;
- Three (3) years of related administrative experience;
- Cash handling and bookkeeping experience preferred.
Special Requirements:
- Data Entry/Basic Skills score of 74 is required for this position;
- Word score of 50 and Excel score of 45 required for this position;
- Departmental testing may be administered during interview;
- A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.
Knowledge, Skills and Abilities:
- Knowledge of personal computers, including Word and Excel.
- Must be detail oriented, and very accurate with financial transactions.
- Skill in clerical tasks including filing, customer service, math, data entry and correct grammar usage.
- Excellent customer service and communication skills, both written and oral.
- Ability to enter and process cash transactions.
- Skill in the use of general office equipment.
- Ability to accept payments.
Physical Demands
This position requires the employee to sit and use hands to handle, feel, finger, grasp or operate objects, tools or controls; reach with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Conditions
The work is regularly performed in a relatively safe, secure and stable work environment. Thirty-seven and one half (37.5) hours per week. Normal operating hours are Monday through Friday 9:00am until 5:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.