The Administrative Support Specialist provides comprehensive administrative support to the Engineering Department. This position performs complex administrative and clerical functions, supports inter-departmental workflows, and serves as a point of contact for fellow employees and the public. The role requires professionalism, accuracy, and the ability to work courteously and effectively with others.

ESSENTIAL JOB FUNCTIONS:

• Provide administrative support requiring an understanding of departmental processes, data, and operations.
• Process and manage land development and stormwater project documents and files.
• Conduct file research to complete/assist in accurate and timely responses to FOIA requests while adhering to all requirements of S.C. Code of Laws.
• Perform a variety of tasks in direct support of the Plan Case Coordinator including but not limited to receiving/processing submittal applications, project fee invoicing, determining due dates, collecting payments, corresponding with third party entities, managing electronic portal access, process purchase orders, etc.
• Perform diversified administrative and clerical duties, including answering phones, taking messages, composing correspondence, data entry, records management, scanning, copying, and filing.
• Serve as the department receptionist and primary point of contact for inquiries.
• Assist with handling and routing citizen complaints related to land development, roadway projects, and stormwater activities.
• Receive and respond by phone, email, letter, or in person to inquiries from other County staff members and the public by applying basic procedures of all applicable County ordinances and other regulatory guidelines.
• Utilize department software daily, included, but not limited to EnerGov, Road Manager, GIS, GovQA, and other related systems.
• Schedule and coordinate appointments and meetings as directed.
• Prepare and distribute incoming and outgoing mail.
• Attend meetings and record minutes as assigned.
• Notify supervisors of critical issues or events.
  • Perform other duties as assigned.

• High School diploma or equivalent;
• Four (4) years of related administrative experience.

• Data Entry/Basic Skills score of 77 is required for this position;
• Word score of 55 and Excel score of 50 required for this position;
• Departmental testing may be administered during interview;
• A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.

• Knowledge of personal computers, including Word and Excel.
• Knowledge of additional software such as GIS, Bluebeam, SharePoint, or similar systems is preferred.
• Skill in clerical and administrative tasks, including filing, customer service, math, data entry and correct grammar usage.
• Ability to operate general office equipment.
• Ability to accept payments and prepare purchase orders.
• Ability to manage inventory and property.

This position requires the employee to sit and use hands to handle, feel, finger, grasp or operate objects, tools or controls; reach with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The work is regularly performed in a relatively safe, secure and stable work environment. Thirty-seven and one half (37.5) hours per week. Normal operating hours are Monday through Friday 8:00am until 4:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.