This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens.

ESSENTIAL JOB FUNCTIONS:

• Provides administrative support for the department which requires an understanding of complex processes, data, and/or operations of the department.
• Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, taking messages, copying, computer operation, data entry and review.

• Provide reference services to library customers (walk in and telephone) utilizing Internet, online databases and a variety of print and non-print resources.

• Provide quality customer service, conducting readers’ advisory, and assisting customers to use computers and various types of print and electronic library resources.
• Assist with children’s/youth/adult programs and community outreach.
• Creates and sets up bulletin boards and other displays.
• Make recommendations of materials for reference and other areas of the collection.
• Maintain knowledge of circulation system by working at service desks as scheduled.
• Creates and/or maintains associated documents and databases, arranges/coordinates meetings, special events.
• Updates supervisor of critical issues/events.
• Provides detailed responses to requests for information; reviews and updates administrative procedures.
• Prepares and files required metrics and regulatory reports.
• Assists the public by providing customer service.
• Assists employees with clerical needs.
• Takes precise messages and ensures prompt delivery to appropriate staff.
• Orders, issues and maintains office supplies.
• Handles and delivers mail.
• Performs data entry and review.
• Issues refunds.
• May attend and record minutes for various meetings.
• Performs other duties as assigned.

• High School diploma or equivalent;
• Two (2) years of related administrative experience;

• Data Entry/Basic Skills score of 71 is required for this position;
• Word score of 45 and Excel score of 40 required for this position;
• Departmental testing may be administered during interview;
• A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.

• Knowledge of personal computers, including Word.
• Skill in clerical tasks including filing, customer service, math, data entry and correct grammar usage.
• Skill in the use of general office equipment.
• Ability to accept payments.
• Ability to manage inventory and property.

This position requires the employee to sit and use hands to handle, feel, finger, grasp or operate objects, tools or controls; reach with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The work is regularly performed in a relatively safe, secure and stable work environment. This position will not exceed twenty-nine (29) hours per week. Normal operating hours are Monday through Thursday 9:00am until 7:00pm and Friday and Saturday 9:00am until 5pm, with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.