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Admin Support Specialist 2 - Homestead

Berkeley County

Berkeley County

Customer Service
Moncks Corner, SC, USA
Posted on Friday, September 8, 2023
Job Summary and Essential Functions

This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens. 
 
ESSENTIAL JOB FUNCTIONS:  

  • Provides administrative support for the department which requires an understanding of complex processes, data, and/or operations of the department.
  • Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, taking messages, copying, computer operation, data entry and review.
  • Perform all aspects of the Homestead Exemption Program.  
  • Process all changes to be made to Real Property and Mobile Home taxes per the Assessor’s Office through A100s.  
  • Process SC Department of Revenue exemptions.   
  • Perform all aspects of the billing and appealing procedures of all personal property to include Marine Equipment, Business Personal Property, Aircraft, Manufacturers and Utilities.  
  • Process Advanced Mobile Home bills generated from Moving Permits.  
  • Assist the public in person, by telephone, by fax and by mail. 
  • Creates and/or maintains associated documents and databases, arranges/coordinates meetings, special events.
  • Updates supervisor of critical issues/events.
  • Provides detailed responses to requests for information; reviews and updates administrative procedures.
  • Prepares and files required metrics and regulatory reports.
  • Serves as administrative coordinator for annual budget process.  
  • Assists the public by providing customer service.
  • Assists employees with clerical needs.
  • Takes precise messages and ensures prompt delivery to appropriate staff.
  • Orders, issues and maintains office supplies.
  • Handles and delivers mail.
  • Performs data entry and review.
  • Issues refunds.
  • May attend and record minutes for various meetings.
  • Performs other duties as assigned.
Minimum Requirements to Perform Work
  • High School diploma or equivalent;
  • Two (2) years of related administrative experience.
Special Requirements: 
  • Data Entry/Basic Skills score of 71 is required for this position;
  • Word score of 45 required for this position;
  • Departmental testing may be administered during interview;  
  • A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.
Knowledge, Skills and Abilities: 
  • Knowledge of personal computers, including Word and Excel.
  • Skill in clerical tasks including filing, customer service, math, data entry and correct grammar usage.
  • Skill in the use of general office equipment.
  • Ability to manage inventory and property.
Physical Demands

This position requires the employee to sit and use hands to handle, feel, finger, grasp or operate objects, tools or controls; reach with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Conditions

The work is regularly performed in a relatively safe, secure and stable work environment. Thirty-seven and one half (37.5) hours per week. Normal operating hours are Monday through Friday 9:00am until 5:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.