About Banks Construction Company: We are the leading single-source provider of heavy civil and asphalt paving services in the Charleston Area. We are a 3rd generation, family-owned business with deep roots in the community and focus on continuous improvement. Our Core Values are Safety, Integrity, Team, and Excellence. Our team lives out these values every day on our projects!

Position Description: The Office Coordinator manages the day-to-day operations of Banks Construction Company’s front office and serves as the first point of contact for employees, visitors, vendors, and callers. This role delivers high-quality customer service, ensures a welcoming and professional office environment, and partners closely with Human Resources and administrative staff to support smooth office operations. Position is on-site, full-time, Monday–Friday, 8:00 a.m.– 5:00 p.m.

Primary Responsibilities:

• Manage all front desk and reception functions, including greeting and directing visitors, answering the front door, and routing incoming calls to the appropriate employees or departments.
• Provide accurate message-taking and follow-up communications via phone and email when the appropriate contact is unavailable.
• Respond to inquiries professionally; triage messages to correct department based on urgency and subject matter.
• Maintain an organized, professional front office environment; monitor office supply inventory, place orders as needed, and coordinate with executive assistants and administrative staff to streamline ordering processes.
• Receive and coordinate deliveries by notifying the appropriate employees or departments promptly.
• Review daily meeting schedules to ensure visitors are directed to the correct conference rooms; set up, reset, and maintain conference rooms between meetings.
• Support employees by answering general questions and directing them to the appropriate internal resource when needed.
• Assist employees with company store purchases and uniform ordering.
• Assist walk-in and phone applicants with online applications or refer candidates to Recruiting department.
• Provide administrative support to Human Resources, including assistance with departmental projects and coordination of company events.
• Coordinate with administrative staff to ensure consistent phone and front desk coverage during breaks, meetings, and time out of office.
• Perform additional duties as assigned to support overall office operations.

Minimum Qualifications:

• Minimum of 5 years of experience in an administrative, receptionist, or office support role.
• Strong attention to detail and ability to adapt quickly to changing priorities.
• Demonstrated commitment to excellent customer service and professionalism.
• Excellent written and verbal communication skills.
• Ability to interact tactfully and effectively with a wide range of personalities, including employees, leadership, vendors, and visitors.

Physical Demands:

Frequently required to sit or stand, move throughout the facility, climb stairs, and communicate in person and by phone. Occasionally required to walk, use hands/fingers to operate office equipment, and reach with hands/arms. Must be able to occasionally lift and/or move up to 20 pounds.