Assistant Branch Manager - Charleston, SC
Location:Charleston, SC - Filling industrial
How will you CONTRIBUTE and GROW?If you are seeking a company that values its employees, encourages growth and development, and makes a global impact, Airgas is the place for you. Join our team and be a part of an organization that is shaping the future of the gas and welding industry while fostering a culture of excellence and innovation.
Join Airgas, a leading name in industrial and specialty gases, as our Assistant Manager (Branch Operations). In this key role, you'll collaborate closely with the Branch Manager to ensure the effective management of Route Drivers and Customer Deliveries while fostering a culture of safety, growth, and operational excellence. Your responsibilities encompass safety leadership, staff development, sales promotion, facility maintenance, and efficient cost management.
Safety Leadership and Compliance
Inspire a safety-focused culture, championing Airgas' Safety Pledge and 12 Life Saving Rules.
Drive safe work behaviors, offering coaching to elevate associates' safety practices and nurturing a strong safety culture.
Conduct safety incident investigations, proposing corrective actions to prevent recurrences.
Ensure compliance with regulatory requirements (OSHA, FDA, EPA, DOT), overseeing training and record keeping.
Personnel and Talent Development
Lead and supervise direct reports in alignment with organizational policies and applicable laws.
Maintain optimal staffing levels, partnering with Human Resources for recruitment, staff development, and retention strategies.
Delegate tasks to enhance business efficiency and staff growth.
Manage performance, handle complaints, and resolve issues, fostering a positive work environment.
Customer Service and Business Management
Uphold superior customer service standards, ensuring prompt, courteous handling of customer inquiries.
Oversee sales-related paperwork and inventory management.
Collaborate with outside sales representatives, supporting their efforts and identifying sales leads.
Support Branch Manager in operations, profitability, appearance, cleanliness, and customer service.
Utilize TRIPS for daily shipments and coordinate preventative maintenance for company vehicles.
Maintain accurate records and adhere to company policies to ensure regulatory compliance.
Are you a MATCH?
To excel in this role, you should possess the following qualities:
Proven ability to create and execute action plans for business improvement.
Excellent verbal and written communication skills, a self-starter with a sense of urgency.
Organized, detail-oriented, and goal-driven.
Capability to work independently and under pressure to meet deadlines.
Strong interpersonal skills to collaborate with diverse individuals.
Familiarity with order entry, data research, and computer skills.
Willingness to learn about products, services, and associated technologies.
Basic leadership skills for effective staff engagement and management.
Education and Experience:
Associate’s Degree in Business, Management, Accounting, or related field, or equivalent combination of experience and education.
Supervisory experience with demonstrated ability in personnel management.
Retail experience with a focus on customer service and sales improvement.
Welding/safety supply industry experience is a plus.
Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
Demonstrated data entry skills.
SAP knowledge is advantageous.
Communication and Critical Thinking Skills:
Ability to read, analyze, and interpret business documents and regulations.
Effective written and verbal communication in English.
Problem-solving skills in situations with limited standardization.
Strong comprehension of safety rules, instructions, and product literature.
Join us at Airgas and be a driving force behind our success. Apply today!
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request by contacting Human Resources at 844-myHR4AG (844-694-7424).